Authoring Tools and Published Outputs

Articulate Storyline and Studio, RoboHelp, Captivate, Lectora, Knowlix Author, and more.  Published output formats:  SCORM, AICC, CHM, HTML, PDF, PUB, DOCx, PPTx, ASPX, VSD

Learning  and Content Management Systems

LMS and CMS types managed include: CourseMill, Corpedia, ELT, Cornerstone, SharePoint, Knowlix, ProQuis, Quick Blogcast, PBWorks​, Lotus Notes

Other Training & Development Skills

ADDIE Methodology, Project Management (PMBoK), Rapid Learning Development, Defining Learning Objectives, e-learning, Learning Design, Curriculum Development, LMS Management, Adult Learning Theory Principles

Training Delivery Methods

Instructor-Led Training (ILT), Self-Paced Training (SPT), On-the-Job Training (OJT), Peer-to-Peer, Workshops, Webinars, Blended Learning, and Work Place Learning (WLP) with Knowledge Checks, Exercises, Group Activities, Assessments, Pre-Work, Post-Work, and Job-Aids

Content Developed

Topic Authoring (How-To, Technical Support, Reference), Quick Start Guides, Job Aids, Training Modules, Training Guides, Handbooks, Work Instructions, Workplace Process Flows, Helpfiles, Software Installation Guides, White Papers, Interactive Learning Modules​

Additional Skills

Gap Analysis, Needs Assessment, Technical Troubleshooting, Process Improvement, SME Collaborations,  Resource Development, Content Curation, Implementations, Project Management, Style Guide Creation, Creative Problem Solving, Researching and Recommending Solutions, Public Speaking